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How do I get started? Step 2
Account Setup
Be sure you have read Step 1 in Getting Started so you have a complete understanding of Domain Names. Step 2 will introduce the account setup letter and how it works. Let us begin.
When do I get my account info?
Within the first 6 to 24 hours (1 business day) you will receive an "account letter" which will include all of your account settings. Once you receive the letter you can get started. If you registered over 2 business days ago and still have not received an account letter, please contact us so we can resolve the issue as soon as possible.
What is all the stuff in this account letter?
The account letter is presented with 7 separate sections designated by numbers 1 through 7. We have a brief description of what each section is for:
Section 1: Account Information
This section provides you with your username, password, and hostname. The hostname is only used until your domain name becomes available. Once your domain is ready, you need not use the hostname. You will use the username and password when logging into your control panel, checking mail, connecting to FTP, and when verifying account security. Your hostname can be used to upload your files, secure your site, or access your temporary URL. All of these are discussed in later sections of this help.
Username: your user name
Password: your password
Host Name: host#.securehostserver.com
Section 2: Account Management
TWD Hosting customers receive a state of the art control panel. This control panel allows our customers to perform many complex functions with a click of a button. This is part of our ongoing goal to make web hosting easier to use without cutting out important features.
To access your account control panel before your domain name is ready, please visit:
http://host#.securehostserver.com/vdeck (be sure to replace the #’s with your host number.
To access your control panel after the domain is available, please visit:
http://domainname.com/vdeck
Section 3: Temporary Address
Before your domain name resolves (points over to our servers), you may want to check to see what your website looks like. Many customers upload their files before the domain is ready so they have no downtime. Others upload their files before they transfer the domain to our servers for the same reason. To access your temporary URL, you will need to use your hostname and username. The website to get to your temp URL is:
http://host#.securehostserver.com/~username
(remember to replace the # with your hostname and the username with your username)
The temporary address is also used to SSL Enable your site. This means that you can have the lock in the bottom of your browser showing your visitors that your site is secure. To do so, you would use the same temp aaddress, but use https instead of http. The example is show below:
https://host#.securehostserver.com/~username
(remember to replace the # with your hostname and the username with your username)
If you rather use your domain name instead of the hostname to secure your site, you must purchase an SSL certificate from TWD Hosting.
NOTE TO FRONTPAGE USERS:
You will not be able to use the hostname to publish your site. You must wait for the domain name to be ready before you can do so. Also, securing your files and folders with SSL is not available with FrontPage built sites that require extensions unless you purchase an SSL Certificate from TWD Hosting.
Section 4: Email Management
Email is an important part of everyday business. TWD allows you to create up to 2000 email accounts with our standard $7.95* a month price plan. We also offer a default account. This default acts as a catch-all. This means that any mail sent to any address at your domain name, that does not exist, will go to this catch-all. This section of the account letter provides your default username, password, and POP and SMTP servers. The POP and SMTP servers are bits of information required by email clients (programs) in order to send and receive email. Your POP and SMTP servers are:
POP3: mail.yourdomainname.com
SMTP: mail.yourdomainname.com
Section 5: Domain Name Information
This section is a repeat of the 2nd letter you received entitled “Domain Transfer Info”. It is here to reinforce the importance of having your domain point to TWD’s name servers. We also provide the name servers in case you missed them in previous emails. Please read Step 1 in getting started for more information on Domains.
A. New Domains
If you registered a new domain with us upon ordering hosting service, it will be available to you in 24 to 48 hours. Until that time, you will be able to access the account through the Host Name as recommended in section II of this document.
B. Transfer of Existing Domain Names
If you already have a domain name and selected "Transfer" on the order form, we will send you the appropriate materials and instructions for contacting your registrar and completing your domain name transfer. In fact, you should have received that info before you receive the account letter. If you are already familiar with this process, please use the following DNS information to transfer the domain:
Primary: ns1.securehostserver.com
Secondary: ns2.securehostserver.com
Section 6: Path Information
This section is only important to you if you are a programmer. Section six of the account letter provides path information on how to get to certain CGI libraries, as well as some modules. It also provides absolute paths to your folders. Again, this is only used in programming or web development. Standard users may never need this info.
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We provide an easy, effective and affordable solution for businesses of all sizes to establish and build a successful brand on the Internet. You can get your business online for as little as $249.00.
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TWD Hosting INC, 360 Foe Creek Dr., Roswell, GA 30076. Phone: 1 404 437 8499 Fax: 1 208 545 4247
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