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How do I get my domain out of client hold or registrar hold status?
A registrar hold or client hold means that your domain has expired. Regardless of what the expiration date shows, it has expired. If your domain name was registered through TWD, you may e-mail support@twdhosting.com in order to renew the domain name. Please include the domain name and the last 4 digits of the credit card on file for verification. Also, please include your phone number should we need to contact you regarding the renewal.
If your domain was not registered through TWD, and/or TWD did not transfer the registrar over, you must contact your domain's registrar in order to renew the domain name. We will not be able to renew or reinstate an expired domain that was not registered through TWD, or one that does not use OpenSRS/Tucows or OnlineNic as the registrar.
Failure to renew during a client/registrar hold will result in a status of "redemption period". The fees to renew under registrar/client hold are the normal fees you pay. To renew under redemption period will cost considerably more.
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We provide an easy, effective and affordable solution for businesses of all sizes to establish and build a successful brand on the Internet. You can get your business online for as little as $249.00.
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TWD Hosting INC, 360 Foe Creek Dr., Roswell, GA 30076. Phone: 1 404 437 8499 Fax: 1 208 545 4247
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