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How do I get started?
Welcome to TWD Hosting
To get started with using your new TWD hosting account, you'll need an explanation of the basic process of getting your Web site up and running. We will start by assuming that you have just created a brand new TWD account using our setup process. In step 1, we will discuss domain names, how they work, and how to transfer them over. Step 2 will discuss the hosting account and account letter. And Step 3 will discuss online help solutions. Let us begin with domain name, how they work, and how to transfer one over.
What is a "Domain Name" ?
A domain name is an address. It is the URL. It is also known as your website address. An example of a domain name is twdhosting.com.
What does it do?
A domain name is more like a map than anything else. It tells computers where to go to find your site. For example, when your computer tries to go to www.twdhosting.com, the request is sent through your internet service provider's DNS (domain name server) Database. So your web browser (the program you surf the web with) sends a request to go to www.twdhosting.com. Your ISP checks their DNS Database and finds that the domain name of www.twdhosting.com really points to TWDHosting. It then takes your browser to the correct hosted website.
What is a registrar?
A registrar is a company that registers your domain name for you. If you chose the "New Registration" option during the account setup, your domain registrar is OnlineNic or OpenSRS. You will, however, have to contact TWD Hosting for any updated you need to have done to your domain name. If you chose the "Transfer Domain" option, then your registrar can be a number of different companies out there. If you don't know who your registrar is, contact your old hosting company. Sometimes they may act as a reseller for a domain registrar and in those cases you'll need to contact the hosting company for changes to the domain name.
New Registration
All new domain registration will take place immediately following the credit card authorization. Your domain should be up and running approximately 2 to 3 days after you register with TWD Hosting. There is no way to expedite this. The reason for the length of time is because all internet service providers (company you use to get internet access) need a chance to catch up to the domain addition. Once the domain is added to your ISP's DNS Database, your site will be up and running. At this point, you'll need to just wait until your domain is ready. What better thing to do with your time than read about all the things you'll need to know.
If you registered with TWD at least three business days ago, and your domain still has not shown up, please contact us immediately so we can find the issue and resolve it as soon as possible.
Domain Transfer
Domains that are being transferred may take 3 to 7 days to become available. Remember, that TWD only attempts to transfer ownership of the domain if you request it. If you rather keep the ownership with the current registrar, you need to contact them and update your name servers. This part of the setup is crucial to the proper set up of your domain. You can use any of the following name servers:
ns1.securehostserver.com
ns2.securehostserver.com
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We provide an easy, effective and affordable solution for businesses of all sizes to establish and build a successful brand on the Internet. You can get your business online for as little as $249.00.
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TWD Hosting INC, 360 Foe Creek Dr., Roswell, GA 30076. Phone: 1 404 437 8499 Fax: 1 208 545 4247
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